Specs & Spectacle

musings from Ryan

Having Clear Objectives

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image This a topic I have been thinking a lot lately and read this which kinda sums it it much better than I could.

From Up The Organization by Robert Townsend:

Objectives

One of the important functions of a leader is to make the organization concentrate on its objectives. In the case of Avis, it took us six months to define one objective – which turned out to be: “We want to become the fastest growing company with the highest profit margin in the business of renting and leasing vehicles without drivers”

(Ryan Note: I am sure folks can come up with a simple focused objective much quicker than six months…)

That objective was simple enough so that we didn’t have to write it down. We could put it in every speech and talk about it wherever we went. And it had some social significance, because up to that time Hertz had a crushingly large share of the market and was thinking and acting like General Motors.

It also included a definition of our business: “renting and leasing vehicles without drivers”. This let us put the blinders on ourselves and stop considering the acquisition of related businesses like motels, hotels, airlines and travel agencies. It also showed that we had to get rid of some limo and sightseeing companies the we already owned.

Once those objectives have been agreed on the leader must me merciless on himself and his people. If an idea that pops into his head or out of their mouths is outside of the objective of the company, he kills it without a trial.

Peter Drucker was never more right when he wrote: “Concentration is the key to economic results…no other principle of effectiveness is violated as constantly as the principal of concentration…Our motto seems to be let’s do a little bit of everything.”

It isn’t easy to concentrate. I used to keep a sign opposite to my desk where I couldn’t miss it if I were on the phone (about to make an appointment) or in a meeting in my office: “Is what I’m doing or about to do getting us closer to our objective?” That sign saved me from a lot of useless trips, lunch dates, conferences, junkets and meetings.

Most of all, work on simplifying and distilling your statement of objectives. Cato boiled his down to three words “Delenda est Carthago”-  and by saying them over and over eventually wiped out the competition

Written by ryan

April 8, 2008 at 9:50 pm

Posted in thoughts

Race to eddies

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Race to Eddies In high-school I used to play in bands and every year we got to perform in front of the whole school (2500 kids) along with some friends bands. All the other bands played covers but my bands always did originals; I like to think it was cause we were cooler but I think the real reason was we sucked too much to learn other people’s music.

They hated us too!

I hated most of the people in my high-school as well as the majority of teachers so having the chance to play loud guitar and scream into a mic was very cathartic. This particular year’s performance was going to be good cause we had nice gear (thanks to the savvy criminal mind of Kurt). Kurt and I had Marshall Stacks and Paul had a huge old 70’s bass stack, this meant we were going to be super fucking loud. Both of the other bands had to boost their sound with the schools temporary sound system (the main one had mysteriously gone missing several weeks before), since they were both playing the same tool cover it didn’t matter too much.

Kurt’s big idea

About 45 min before the show Kurt decided we should drop 3 hits of LSD. Sounded like a great idea at the time so we both did it. Paul and our drummer Allen thought we were totally nuts, but by the time we told them it was too late. The plan was to play one original song then segue into a cover of mission impossible so we could play two songs (which we were not allowed to do)

Big crowd (at least that’s what I was told)

As we walked on stage Kurt and I were very tweaked out. When I used to get high I would get this shivering feeling and clam up if I had to be in front of a lot of people so I was pretty freaked out. Kurt’s reaction was to become totally silent and non-responsive so I was hoping he would remember how to play the song. All I remember visually is that the mic (which was gold colored) looked massive and the crowd was just a blur very far in the distance. Afterwards our friends said it was good and everyone else hated it cause it was way too loud…. a job well done. The best part was the Audio/Video nerds couldn’t turn us down cause we had our own gear.

A small wrinkle

For the second song we had the drums and keyboards on a tape that was plugged into the school system, and Allen came up front to yell “mission impossible” into the mic during the chorus. When we were practicing we boosted the volume of the track with a power-amp that used to be part of the schools sound system (another story). Kurt and I both thought bringing the amp back to the scene of the crime might be a bad idea so we left it at home. This meant that the backing music was way too quiet and we couldn’t even hear it on stage.

Kurt makes a break, Allen get left behind to shame

About 30 seconds in Kurt freaks out, drops his guitar and walks off stage. Right after I did the same thing as did Paul which left Allen all alone on stage yelling “mission impossible” for about a min before he realized we had all left him up there.

Hatching a plan over the greatest cigarette ever!

Kurt walked right off stage, down the corridor and out the door to the parking lot. By the time I got there he was half way through a smoke. Having a smoke after performing was awesome but being that high made us feel like the dudes from Reservoir Dogs, super fucking cool. One thing about Kurt and I when we took LSD was we became even more selfish than usual and very impulsive + we tended to be total assholes. Kurt decided he was hungry so we should go to Fast Eddies for burgers. He pulled out two pairs of throwaway 3d glasses and says we should race. So we hopped in our cars and raced each other about 5km through city streets over to the fast eddies. Kurt always won our races as he was a fucking crazy driver and this was no exception. The funny thing is I don’t remember finding it very hard to drive with the 3d glasses on, I mean it was pretty damn dangerous now that I think about it.

Back at the school

So poor Paul and Allen were left to explain why we had just left to the teachers, and they had to turn off our gear as we left the guitars at full volume feeding back when we walked off stage. Allen was super pissed!! After eating Kurt and I came back to help pack up and then we figured we should take the rest of the day off so we left and went home.

Written by ryan

April 2, 2008 at 8:51 pm

Posted in Stories

Christian Death Metal

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Christian Death Metal Tom loved heavy metal music but his mother was a stickler for the whole “heavy metal is satanic” thing so he pretty much had to keep it hidden. We used to buy metal cassette tapes (before CD’s were super popular) and Tom would scrape off the lettering so it would just look like a blank tape. Occasionally his mother would grab a tape and listen, that would usually result in us not seeing Tom for a couple weeks and at least one horror story about getting beaten with her favorite riding crop. Since she didn’t own a horse I can only assume that her and Tom’s step dad had some form of super-repressed kinky sex life. Eddie and I used to muse about that and make ourselves shiver at the thoughts/images that came up.

When I found out Tom was getting shipped off to South America to help Amway bring Pyramids to the Brazilians I had a great idea. I would get him a bunch of Christian Death Metal tapes. That way he could enjoy metal and appease his mother. There was a Christian book store near my place so I went to check it out. The first shocking thing I noticed was that they had ‘listening’ copies of all the music just sitting on the table beside a cassette player. Also it was the first time I had been in a store and not gotten followed around by suspicious staff (I had a mohawk and 20 hole doc martin boots).

I figured this was too good to be true, and since it was a Christian book store if I got caught stealing I could just beg for forgiveness. So I loaded up on all the tapes, popped them in my bag and headed off. I did have to remove the ‘listening copy’ stickers off the covers once I got home but a cup of hot water and a paper towel made quick work of that. Then I sat down and took a listen to the music. It was awesome!! It was like the bands got a free pass on lyrics, they just used bits from the old testament and screamed them into a microphone.

The next day I gave Tom his gift. He was so excited since he was leaving in two days and his mother had found his current stash of tapes and threw them away. Tom called me that night and said he wouldn’t be able to see Eddie or I again and that his mother decided that Christian Death metal was just as subversive as the standard fare so she threw all of the tapes away and grounded him.

At least I tried…

Written by ryan

March 25, 2008 at 10:04 pm

Posted in Stories

Hello Tom

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Hello Tom Eddie and I met Tom in Grade 8. Tom’s mother and step dad were hard-core born again Christians in addition to working for Amway (I wonder what GOD thinks about pyramid schemes?). He used to have to attend church almost every night and when he got in trouble his mother used to hit him with a riding crop, poor bastard. The end result was an angry kid who was obsessed with destroying property and always seemed about 2 seconds away from totally losing it. Since Eddie was a total instigator and I was bit of an enabler this led to trouble for Tom, and much hilarity for us.

We started by watching Tom smash the windows at our public school with a 2×4. Breaking windows really made Tom happy, he would smile from ear to ear as we made our escape. After a few weeks we moved to watching Tom setting the dumpster’s at school on fire, that was more fun since we got to hide and wait for the fire trucks to come and put it out. Then we used to get Tom to light the plastic garbage cans on the public baseball diamonds on fire, they took 30 min or so to burn/melt and were fun to watch.

Eddie’s disdain of people gradually started to rub off on Tom and he starting getting a little more personal. He went to a large apartment parking lot one night and slow punctured one tire in every car. When our science teacher gave him a bad grade he tossed a rock through his window during a dinner party.

It seemed the tighter the constraints he had a home the worse he became, we started to ditch him all the time because he would have crazy freak-outs. Then one day we found out his family was moving to Brazil to indoctrinate South America for Amway. We said we would keep in touch (well I did, Eddie could give a shit) but that was pre-facebook so I never found out what happened to that kid.

Written by ryan

March 22, 2008 at 10:50 pm

Posted in Stories

The Wallet

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The Wallet Rat Face used to come out to Eddie’s basement once in a while but it was always tense. Tyler and Eddie didn’t really like him but he came in handy for doing the risky work on a crime since they had no compunction in leaving him behind if things went south.

One night as Rat Face came into the basement his wallet fell out of his back pocket and fell on the ground beside the couch. I was about to tell him when I saw Eddie’s long leg reach out and cover the wallet with his foot, then gradually pull the wallet back to where he was sitting. After Rat Face left to go home Tyler and Eddie took a look through the wallet which unsurprisingly didn’t contain much. He did have a video membership card to the rental place near the post office so Eddie headed over there to see what they had. About an hour later Eddie arrived back with 6 Super Nintendo games which he had no intention of returning.

About two weeks later Rat Face came by (Eddie smartly kept the offending games hidden) and was complaining about the video store.

Rat Face: “That fucker tried to tell me that I rented 6 fucking games and that I owed him 20 dollars in late fees or 200 for the games”
Eddie: “Really… are you sure you didn’t rent them?”
Rat Face: “Yeah I am fucking sure, fuck that I am never going back there”
Tyler: “That’s too bad…it’s the only video store near your place..”

About a month later after the store manager threatened to call the cops Rat Face ended up having to pay the 200.00 for the games. He also broke the store window several times to try and equal the value he lost which did make him feel better.

Turns out that Eddie didn’t really like the games he took so after Rat Face paid the video store he just threw them away.

Written by ryan

March 21, 2008 at 1:20 am

Posted in Stories

Pizza Money

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Pizza Money I got home after school and heard my mother talking on the phone to my Aunt(fake) Sarah sounding concerned. I say fake aunt because we had no family in Canada so my parents friends became our aunts/uncles and their kids our cousins. Anyway she explained that my little cousin Sam (grade 4) had his pizza day ruined at school because all the pizza money was stolen from the portable his class was in.

Sam’s school happened to be between my house and Eddie’s so I was pretty sure they had something to do with it. After dinner I headed down to Eddie’s, when I got there Tyler and him were lounging on the couch smoking weed and eating pizza.

Me: “Did you bastards steal children’s pizza money and buy pizza??”
Eddie: “Dunno did we?”
Tyler smiles broadly…

The night before Tyler and Eddie were wandering around and decided to break into the portables at little Sam’s public school. Tyler like to use a crowbar that left marks, that way he could remember which one he had already broken into. After getting into the room he noticed all the desks had envelopes with 10.00 each in them labeled pizza money. Eddie came up with the idea to take the money out but leave the envelopes so that the kids wouldn’t know until it was too late.

Tyler: “How do you know?”
Me: “My little cousin Sam was in that class!”
Tyler smiling even more: “Did they cry?”
Eddie: “I hope they cried, little fuckers!”
Tyler: “This is the best pizza I have ever tasted”

I have to admit the pizza did taste delicious.

Written by ryan

March 20, 2008 at 12:54 am

Posted in Stories

The Remote

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The Remote My brother had just moved out of the house with his new girlfriend and wanted to get a TV. Since he knew my friends pretty well he asked me to see how much it would cost for a TV through non-traditional channels. This idea did not go over well with her, but being young and just getting started in life budget was a big issue so she relented.

I love my brother so I wanted to make sure he got a nice TV. All the ones at our High School were 20” and that wasn’t really big enough. That took Tyler and Mike out of the game as they had a principal around only stealing from institutions and big businesses not from actual people (aka homes). I would have asked Kurt but he only stole for himself.

What I needed was a lower level criminal that had less moral qualms. Enter Rat Face. Rat Face came from a family of crime, his father was always in and out of jail and often would appear in the mall to say a quick hello as he evaded a warrant. Once he arrived at the mall,  handed us 10 debit cards, told us to try random pin numbers said good luck and disappeared. Three days later the cops found him (warrant for break and enter) and he went back to jail. Oh yeah, we didn’t get any of the pin numbers right so that was a write off as well.

Rat Face said he could get a 32” TV for a couple hundred bucks and told me to stop by in three days to an apartment in Westminster Towers and pick it up. He liked to do break and enters during the day since no one was usually home. It was more risky because he would have to wander down the street in daylight carrying a TV but he said that was better that getting confronted by an angry homeowner in the middle of the night. Now Rat Face was a small stocky boy at about 5’5” and this was not a flat panel TV so I still don’t know how he managed to get it out of the house by himself and traverse the 15 or so blocks back to the apartment. When I picked it up, my brother and I both had to carry it and it barely fit into the back seat of our car.

The crime went off without a hitch until he got back to the apartment and realized that he forgot the remote control. This was not the first time he made that mistake and the last time he lost half the value since the buyer refused to pay full price without the remote. So he had to go all they way back to the house (very risky) break back in and take the remote. A smarter man might have just gone to a TV store and asked for a replacement but this was not a smarter man.

That TV lasted for many years and actually stayed with my brothers girlfriend long after their relationship ended. She always wondered whether Karma might bite her for buying stolen goods, it didn’t.

Written by ryan

March 19, 2008 at 12:48 am

Posted in Stories

Petty-Pro Pattern #2: The Map

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The Map In his travels around the school Eddie had come across a laminated poster sized floor plan for our high school. He put it up on his bedroom wall and Tyler went to work documenting key notes such as:

  • Which rooms they had already hit and had nothing of value
  • Which rooms had things they wanted
  • Which sets of mid-hallway doors were locked after hours
  • Which door the janitor came in at after the alarm went off

During school hours Tyler and Eddie would roam between rooms looking in cabinets, rooms and desks identifying targets that could be placed on the map.

  • Digital scales
  • A teachers watch hidden in his desk
  • Camcorders, TV’s and VCR’s
  • Computers
  • Musical Equipment

Then on the night of a crime they would mark up their planned route to make sure the locked mid-hallway doors didn’t interfere and they maximized their 15 min in the building. Once they returned to the basement the items would be erased from the board as well as the route.

Often friends that came over to hang out would add items of value to the map based on the classes and rooms they were in. The map was like a community project, we all looked forward to making a contribution or adding an item we wanted.

Written by ryan

March 17, 2008 at 12:01 pm

Posted in Stories

Petty-Pro Pattern #1

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R&D A few years of impromptu crime had taught Tyler and Eddie a valuable lesson. If you are going to embark on any endeavor take the time to do it properly. This realization along with the daring thefts of our friend Kurt would eventually force the school to install over 50 surveillance cameras. But that was at the end of our last year and by then the boys had moved on to even more profitable crimes anyway. They did ruin it for all the upcoming petty thieves.

The Saturday was going along pretty normally, we were shuttling between the front of the school (smoking and skateboarding) and the mall food court (smoking and drinking coffee).  Eddie came and sat with us at the school and I asked him where Tyler was;

Eddie: “Around”
Me: “Around where”
Eddie: “Somewhere”
Me: “Fuck you Eddie”
Eddie: “Fuck you too, asshole”

Then we heard a loud bang of a door slamming and Tyler emerged from the school and sauntered up the steps to where we were sitting.

Me: “Eddie just told me what you were doing in the school…it’s awesome!”
Tyler: “Fuck you Eddie!! Yeah I was running some tests”
Eddie Protests: “I didn’t tell him shit”
Me: “Too late now you have to tell me!”

Tyler and Eddie had been breaking into the school twice a week for a month and triggering the silent alarm so they could get an average response time. Turns out the alarm would notify the head janitor who would then come to school from across town. Once there he would figure out which doors got triggered and see if anything was stolen. If nothing was stolen he would head home otherwise he would call the cops. He also always entered through the same door and parked in the same spot.

Average janitor response time: 25 min
Average time for janitor to discover missing items: 15 min
Average police response time once called: 30 min

So based on this they figured out that 15 min was their goal time inside the school which would let them be well on their way by the time the janitor arrived and safely back in Eddie’s basement sifting through the loot by the time the cops showed up.

Because the cops took pretty much 1:10 to arrive there was almost no chance of getting caught. Even the few times they cut it close, they always exited the school at the opposite end the janitor came in at (which by the way he never adjusted the door he came in at even after he must have noticed which door they always left through).

One wonders if they had put the same effort into homework that they did into crimes…well they both turned out pretty successfully so maybe it was the right call.

Written by ryan

March 16, 2008 at 4:25 pm

Posted in Stories

The great 90’s ram crash

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RAM Caper Tyler and Eddie had painstakingly developed a pattern for robbing our high-school efficiently, it’s a subject worth it’s own story so I won’t go into it quite yet. Eddie was way into computers and had found a place that would buy RAM chips for a great price and devised a great scheme to grab the RAM.

They would break into the school and hit the computer lab (30 computers), Tyler would lift up the monitor while Eddie opened up the computer and popped out the RAM. They then repeated this for all 30 machines and got in and out in under 15min (this timing matters…more later). Each machine had 16MB of RAM (two 8MB chips).

I remember hearing about how all the computers in the lab were ‘broken’ and it took about 1 day for the school to realize that the machines were devoid of memory. We had three labs at the school and they hit all of them over the span of a week.

This was during the early 90’s and RAM prices were very high, so the boys thought they had a real cash cow on their hands. In a fateful turn of events before they could get the RAM to their buyer (an unsuspecting local computer shop) the worldwide RAM prices took a deep tumble. Now this news was fantastic for consumers (me) and the school as it had to replace the missing RAM, but a terrible blow to Tyler and Eddie. Since the school’s computers were not very new their stockpile of RAM became worthless over a period of a few days. It also meant we couldn’t even use the RAM for our computers as they were too old.

Within a few weeks Eddie had fashioned holes in the chips and we all had RAM keychains. Which was ironic considering we spent much of our time in the very labs where the RAM once lived. Also of note RAM chips have very sharp edges which made the keychains rather dangerous for both the wearer and anyone in their vicinity. So that could be one reason the trend didn’t catch on to a wider scale.

Written by ryan

March 15, 2008 at 6:01 pm

Posted in Stories